Services and Emergencies
the most complete directory
Cancun is a very modern city with all of the services you need to enjoy a wonderful, safe vacation.
There are a number of banks that provide international money services, many easily accessible ATM machines, and places where you can exchange money. Also, should you have any difficulties traveling with a credit card, there are many local resources to assist you.
Cancun also has abundant professional health services to support your medical needs. There are three private hospitals, as well as the Red Cross, a hyperbaric chamber for scuba diving accidents, emergency ambulances, and ground and air transportation in the extreme case that a patient needed to be transferred very fast, inside or outside of México.
Safety is priority in Cancun, just as it is in most major cities around the world. Our police are friendly, helpful, and ready to assist you when needed. As long as you stick to the well-populated areas and practice good judgment, you won’t have any problems.
Credit Cards
American Express01(800) 001 36 00mail@americanexpress.com.mx www.americanexpress.com |
Master Card001(800)307 73 09 |
Visa001 800 847 29 11 |
Emergencies
Emergecies in General066060 |
Federal Patrol PFP(998)882 01 93 |
Fire Man Cancun066(998)884 12 02 |
Haighway Patrol(998)884 1542 |
Hiperbarica del Valle(55)560 491 93javier@hiperbaricadelvalle.com www.hiperbaricadelvalle.com |
Municipal Police Cancun(998)285 00 47 |
Red Cross Cancun066(998)884 16 16 |
State Police066(998)832 15 00 |
Tourism Support01(800)903 92 00 |
Tulum town Hospital(984) 871 22 71www.hospitaldetulum.com |
Government offices
Custom Agency(998)886 00 73 |
Harbur Master Cancun(998)880 13 60(998)880 06 86 Puerto Juárez |
Procuraduria General de Justicia(998)835 00 50www.pgje.qroo.gob.mx |
State Tourism MInistery(983)835 08 60turismo@qroo.gob.mx www.sedetur.qroo.gob.mx |
Medical services
Dentist Cancun(998)884 83 79 |
Transportation
Passenger Ferry Isla Mujeres-Pto Juarez(998)877 06 11(998)877 03 82 Barcos México |
Passenger Ferry Isla Mujeres-Pto Juarez(998)881 58 90Ultramar |

